Q: Why do I have to move my web site? What does web site migration include?
A: When your present hosting provider can no longer fulfill the necessities of your site, or if you undergo frequent downtime, or if you are forced to wait for hours for the customer service staff to reply back to you, it may be a clever idea to swap your hosting provider, i.e. to move all the files for your web sites as well as your databases from your current provider to your future provider. At SM CIE Hosting, we are aware that this can often be difficult & time–consuming. That is the reason why we’ll do all that for you for free!Our qualified technical team reps will transfer your website content from your present provider to us. Our techs have got extensive experience migrating websites and can take care of everything – from a conventional WordPress weblog or Joomla™–powered site, to an extremely elaborate, custom–built app.
Q: Website migration sounds like lots of work. How much time will it take?
A: While we can’t give you an exact time interval, because there are many variables, including the size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll try our very best to transfer your web site within 48h, and in some cases – within 24h (when the website content is not large).
Q: Do you need anything from me before you start transferring my web site?
A: We don’t collect any personal data. We’ll require, though, the login information for your present hosting account as well as the name of the website that you would like to migrate.
Q: My current hosting account has delicate data inside. How can I rely on you?
Q: Will my website be offline during the migration?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your old hosting provider. As soon as the transfer is done, we will ensure that everything is functioning properly and that the integrity of your web content is not jeopardized prior to telling you that the transfer is completed. Then we’ll instruct you how to move the domain over to your hosting account with us and how to change the DNS resource records.
Q: Will my current hosting provider need to provide any info/help?
A: While we move your web content, your web hosting provider won’t be aware of the transfer at all. We will not get in touch with them in any way.
Q: Does it make any difference what platform my current provider is using?
A: We support all Linux–based hosting platforms. Generally, if we can acquire access to your Control Panel, we’ll be able to migrate your site.The only platforms that we do not support are closed–source site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.