1 hour ticket response
We are focused on supplying a swift and proper answer to every technical support ticket sent by a client. Our practiced client care staff members will examine your situation and will offer you the most efficient option. We offer a 1–hour response time guarantee for all client support tickets. In reality, our average response time has proven to be twenty minutes.
A Premium Help Desk Support Service
Each member of our customer care staff has lots of years of experience in the Linux shared website hosting packages sector and the vast majority of them have worked for us for at least 5 years. They are all eager to respond to all your questions in the most professional manner possible.
An Intuitive Help Center Section
Incorporated into the Control Panel is an intuitive Help Center section, which offers you different information sources. You can search through a routinely updated knowledge base featuring web hosting account administration articles and web site administration articles, watch the educational video tutorials or take a glance at our F.A.Q. section.